Aegon Adviser Attitudes Report 2021

Following the outbreak of Coronavirus, what is the most common type of query? 34% 26% 25% 6% 5% 34% Review investment performance 26% Concerns about risk 25% Review retirement plans 6% Cash-in savings 3% Switch assets 1% Change investment product 5% Other 1% 3% Sharp increase in queries from clients 36% of advisers reported an increase in the number of client queries since the Coronavirus outbreak. This is something that we found with our own customers – particularly at the end of the first quarter and throughout the second quarter of 2020. The market shock saw sharp falls in all asset classes in March 2020, with equities falling by around 20% and UK equities, particularly hard hit, falling by more than 30% 1 . So, it’s hardly surprising that the most common reason for clients getting in touch with their advisers was to review investment performance. The second highest reason, also performance related, was due to concerns about risk. This was followed by requests to review their retirement plans. 1 Source: Financial Express, produced by Aegon. Figures in £s on a total return basis with gross income reinvested from 1 January to 31 December 2020 based on the FTSE All-Share and MSCI World indices. Past performance is no guide to future performance. 34 Aegon adviser attitudes report 2021